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Programs -
VALUING DIVERSITY IN SUCCESSFUL WORK RELATIONSHIPS
Most diversity training addresses only the major differences of race, gender and age. Many more differences impact
how effectively employees deal with each other, e.g., socio-economic levels, manager/employee, education, areas of
USA (even different parts of Texas!). The tendency is to 1) feel uncomfortable with these differences, 2) make a negative
judgment, and then 3) take these differences personally, even if this is done unintentionally.
To function more effectively with a co-worker who is different than you requires an integrated training model based
on "differences in beliefs." To put this concept into perspective, two different instruments can be used.
- The Myers Briggs Type Indicator
We take a unique approach emphasizing the 8 MBTI raw scores rather than the traditional 16 types. This is both easier for most employees to understand and practically integrate. It also highlights more clearly the value to each individual of developing all eight preferences in order to be more effective in more work circumstances.
- The Discovering Diversity Profile
Most people don't think they have pre-existing concepts about others that influence how they approach co-workers. This self-scoring instrument is an eye-opening experience for most employees.
COURSE CONTENT
- Discovering Diversity Profile
- Myers Briggs Type Indicator
- The Family A/Family B Model of Paradigms
- Organizations as Step-Families
- The Emotional Computer Model
KEY OBJECTIVES
- Address individual concerns and set objectives
- Explore definitions of diversity
- Understand why diversity is an important business issue
- Consider factors in diversity beyond race and gender
- Explore how stereotypes influence our behavior unconsciously
- Receive personalized feedback about four basic areas of diversity:
Knowledge, Understanding, Acceptance, Behavior/Skills
- Explore factors which affect our perceptions of others: values, biases, projection, behavioral style
- Use the Intrapersonal Awareness Model to better understand:
- Messages we present to others
- Messages we have been sent by others
- Messages we give ourselves
- Build leverage through understanding
- Establish High Impact Communication models as ground rules
- Recognize common ways people react to new information
- Define your ideal workplace, develop action steps to achieve
MATERIALS/TEXT
- Highly interactive
- Course will be approximately 30% presentation, with activities, exercises, group and dyad discussions.
- Available support materials include: workbook, audio tapes, video tape, reminder cards, reminder mug.
COURSE LENGTH
- One to three days
- The course time and content can be customized to fit the client’s needs.
FOR MORE INFORMATION
Contact:
Stephen Haslam
Resource International
6119 Bankside
Houston, TX. 77098,
Phone: 713-305-1812
Fax: 713-779-6537
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